The UK’s rail networks are getting busier. This is reflected in increasing activity levels within depots, in turn placing increasing burdens on depot staff and existing infrastructure. Improving productivity and efficiency are therefore key to reducing these pressures and to the continued successful operation of rail depots across the country.
Good planning, organisation and communication are essential factors in the effectiveness of almost any team-based work. In depots, this co-ordination has historically been based around a whiteboard, usually located in a control room or supervisor office somewhere on- site. Information is handwritten upon this whiteboard, detailing train expected arrivals and departures, together with the rolling stock maintenance tasks that need to be carried out.
This, of course, presents the challenge of dissemination of relevant information to staff working around the depot who cannot directly see the whiteboard itself. It is also open to both the loss and corruption of information, as it can be wiped off the whiteboard, unclearly written and even just misread. Simple, easy-to-make mistakes are inevitable, and could have a significant effect on the depot’s output.
More work, more strain
As the depot gets busier, so does the whiteboard, with new information being produced more frequently and the amount of information being displayed growing. This places increasing strain on the whiteboard system and those operating it – who have to juggle updating the whiteboard with the multitude of other tasks they need to carry out. This obviously increases the likelihood of errors being made. It also absorbs valuable staff time in its administration, which could be more productively utilised if released from the tedious manual updating requirements involved.
A modern, IT-based solution would therefore seem a natural development, in the same way that computer-based applications have been created for so many other information processing and control activities. With the above issues in mind, UK- based rail technology company Zonegreen has developed its Operator Planning Suite (OPS) specifically for use in rail depots.
Adding benefits, removing problems
Zonegreen’s Operator Planning Suite (OPS), a multi-user, web-based graphical task planning application, is designed to be a cost-effective replacement of the traditional manual whiteboard. It has a graphical map layout representing the depot on which users can position trains and create and assign maintenance tasks, together with schedules for train arrivals and departures.
Instead of being physically handwritten on a board, all information is added to the system electronically. Entering changes and progress reports is straightforward and easy, and they are automatically and immediately recorded and updated, improving system reliability and reducing the likelihood of any communication failures and breakdowns.
OPS instantly transmits all information to anywhere in the depot – or elsewhere. It provides up-to-the-minute information on any train in the depot including train ID, train location within the depot, expected arrival and departure times and types of maintenance required. This real-time operation allows maintenance information to be updated and displayed in an accurate and synchronised manner.
This leads to another feature of the system, which is that more than one copy of the whiteboard can function at the same time. Zonegreen’s OPS is a web-based system using cloud technology – allowing anyone with suitable login credentials and an internet connection to access the system anytime, anywhere. The system has various user levels allowing for differing levels of user rights of operation and access.
As well as management and planning personnel, the system is useful to other staff working in the depot. Tasks can be shown in easy-to-read lists, making planning daily workloads simple. Graphical depot map layouts allow easy identification of rolling stock as well as forming an intuitive platform for the operation of the system.
It can also be beneficial to other areas of an organisation located outside of the depot, especially in large maintenance organisations or TOCs who can benefit from having up-to-the-minute information easily available to its various departments. All information handled by OPS is securely hosted online, instead of via any additional hardware, so any equipment that has an internet connection is able (with the relevant user login details) to access the most up-to-date information in real-time – excellent for transmitting information quickly and efficiently within an organisation.
The OPS system also has the ability to produce reports at the click of a button. All maintenance histories and logs are fully recorded, visible and traceable, allowing a user to produce complete activity reports for any specific vehicle or time period. This simple method of report generation has the potential to save hours of filling in maintenance forms and rifling through paperwork – the OPS system can do all the searching. The traceability that the system offers by recording actions, and its facility for report generation, removes the afore- mentioned risks of loss or distortion of information inherently associated with the operation of a traditional, manual wipe-clear whiteboard.
With the Operator Planning Suite, Zonegreen, already widely known in the rail industry for its depot protection and points converter systems, now provides an affordable and dedicated solution, designed especially for rail depots, to augment depot planning, co-ordination and communication with the very latest in modern, web-based technologies.
It’s time to throw out all those whiteboards….